Here are all the holiday return policies from Amazon, Best Buy, Target, and more

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There are always two parts to the holiday shopping season: the buying and gifting phase, and the receiving and returning phase. Truth be told, no matter how well you think you know that special someone, or yourself, not every Christmas gift is a guaranteed hit.

Perhaps you should have ordered that pair of fuzzy winter boots one size larger, or the “new” laptop just doesn’t seem to hold the charge; the odds are always against you.

When you think about it, the end of the year is when most retailers and brands embrace holiday cheer to clear out leftover products in their warehouses, so the defects and irregularities aren’t surprising. So you may need to return a product that hasn’t arrived as described. In fact, knowing how flexible a retailer’s return policy is could be helpful in deciding to buy from one source over another.

Plus: Live Blog: The best Black Friday deals right now

Below I’ve scanned the fine print of all the major retailers and brands so you know exactly how long you have before the returns window is closed for good.

Holiday return policies for major retailers

Here’s a snapshot of all the major retailers and how their return policies compare:

reseller

returnwindow

return shipment

In-store returns

Unqualified Objects

Amazon.com

Until Jan. 31, 2023

Free, via UPS

Yes, through Whole Foods, UPS or Kohl’s

Third Party Seller Products, Downloadable Content, Gift Cards

walmart

Until Jan. 31, 2023

Free, via FedEx

Yes, through Walmart

Third Party Seller Products, Downloadable Content, Gift Cards

Objective

Until Jan. 24, 2023

Free, via UPS

Yes, through Target

Third Party Seller Products, Downloadable Content, Gift Cards

Best buy

Until Jan. 14, 2023 or after 60 days for Totaltech members

Free, via UPS, USPS and FedEx

Yes, through Best Buy

Activated devices, downloadable content, gift cards

costco

Within 90 days of purchase

No

Yes, through Costco

Activated devices, downloadable content, gift cards

BRA

Through February 1, 2023

Paid, via your shipping preference

Yes, through B&H

Third Party Seller Products, Downloadable Content, Gift Cards

New egg

Until Jan. 31, 2023

Free, via UPS and FedEx

No

Third Party Seller Products, Downloadable Content, Gift Cards


More: 30+ best Black Friday deals from Amazon, Walmart, Best Buy and more

Holiday Return Policies for Brands

And here’s a snapshot of all the major brands and how their return policies compare:

reseller

returnwindow

return shipment

In-store returns

Unqualified items

Apple

Until Jan. 8, 2023

Free, via UPS and FedEx

Yes, through the Apple Store

Downloadable digital content, gift cards

SAMSUNG

Within 30 days of delivery

Free, via FedEx

Yes, through the Samsung shop

Nobody

Google

Until Jan. 15, 2023

Free, via FedEx

Yes, through the Google Store

Downloadable digital content, SIM cards, gift cards

Microsoft

Within 30 days of delivery

Free, via UPS

Yes, through the Microsoft Store

Downloadable digital content, gift cards

LG

Within 30 days of delivery

Free, via FedEx

No

Nobody

hp

Until Jan. 15, 2023

Free, via UPS and FedEx

No

Downloadable digital content, gift cards, large format printers, “Final Sale” items.

Lenovo

Until Jan. 15, 2023

Free, via UPS

No

Lenovo Outlet orders, server/storage products


Frequent questions

While the majority of items purchased from Amazon between Oct. 11 and Dec. 25, 2022 are eligible for a return until January 25, 2022. 31, 2023, the policy does not apply to all items on the platform. When shopping, you should pay close attention to whether you’re choosing products sold and shipped directly by Amazon, which qualify for the retailer’s extended return policy, and those distributed by third-party sellers, which don’t qualify.

As always, downloadable and consumable digital products like gift cards are not eligible for returns, period.

In the event that an item has arrived damaged, either due to shipping or a manufacturer defect, we recommend that you contact your retailer or brand customer service for further instructions. In most cases, the return or exchange process will be the same as usual. However, there is a possibility that you may need to file an investigation claim with your local carrier if damage is suspected to have occurred during shipping.

Most stores will require you to have a physical or digital receipt if you wish to return a product. If you ordered from an ecommerce platform like Amazon, Walmart, or Newegg, your receipt should be available on your Orders page.

That said, retailers like Costco, Macy’s, and Target accept returns without a receipt. In some cases, you’ll have to settle for store credit instead of getting an actual refund.

For physical purchases it is always a good idea to take a picture of your receipt in case the item is not as described or you change your mind.

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